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New Patient Information |
WELCOME! We at Centrum Dental Centre are grateful for the opportunity to have you as a new patient. We will do our very best to meet all your dental and oral health needs. Together we hope to achieve a happy and healthy smile. OUR PHILOSOPHY At Centrum Dental Centre, we are committed to developing caring doctor patient relationships with all of our patients by providing an unmatched level of care. We focus on improving the oral health of our patients through communication and education. We pride ourselves on making dental visits a positive pleasant and educational experience. We are committed to providing patient education, high standards of infection control and quality preventative dental care. We believe the best dentistry is the least amount of treatment necessary to achieve optimum oral and dental health. OUR COMMITMENT TO YOU At Centrum Dental Centre we are committed to providing you with top-notch dental care in a caring and relaxed environment. We are committed to constantly expand our knowledge through continuing education courses, thus providing you with the latest dentistry has to offer. OUR STAFF We are all here to serve you, and make your appointments as pleasant as possible. One common attribute to all our staff is a caring and friendly attitude. We understand the needs of our patients and take great pride in our work. Feel free to ask us for assistance. APPOINTMENT TIMES We respect your time and make every effort to remain on schedule and ask that you extend the same courtesy to us. If you are unable to keep an appointment, please notify us at least 48 hour prior to your appointment so that this time may be given to another patient. There may be a cancellation fee if this policy is violated. REGULAR VISITS At Centrum Dental Centre we believe in the benefits of regular preventative care, and, therefore we encourage all of our patients to return for periodic cleaning and exam visits. The interval between these visits varies from person to person and depends on a number of factors including level of gum and bone disease and general health. For your convenience we can pre-book your next recall and then follow up to confirm the appointment we have scheduled for you. FEES At Centrum Dental Centre we follow the Ontario Dental Association’s Suggested Fee Guide for General Practitioners. INSURANCE AND PAYMENTS At the end of your appointment, we will present a statement of the services we have provided and the amount you owe for these services. Payment is due when services are rendered. Payment methods available are cash, debit, VISA and MasterCard. On your behalf we will electronically submit a dental claim form to your insurance company. If your insurance provider does not accept electronic claims, we will assist you in filling out the appropriate paper claim form. We will only recommend treatments that are necessary for you continued dental care. Please be aware that dental insurance coverage helps you to cover your dental needs. It does not dictate your dental needs. Only your dentist can diagnose dental problems and only he or she can recommend care based upon those needs. Dental insurance has not kept up with modern progressive dentistry in terms of costs or services offered. As a result, your insurance provider may not always cover necessary treatments that are recommended by your dentist. |
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